Security & Privacy

Privacy Policy

BDzoon.com gives the highest priority to protecting your personal information. Please read this document to learn how we collect, use, and protect your data.

Last UpdatedJune 01, 2026
Applies Tobdzoon.com
LanguageEnglish

1. Introduction

General Information

BDzoon.com ("we", "our", or "BDzoon") is a trusted manufacturing and e-commerce platform based in Bangladesh. We manufacture our own products and operate the website www.bdzoon.com.

This Privacy Policy tells you how we collect, use, protect, and disclose your personal information when you use our services.

Important: By using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our website.
Data CollectionWhat we collect
Data UsageHow we use it
Data ProtectionHow we protect it
Your RightsWhat you can do

2. Information We Collect

Data Collection

We collect your information in various ways. Details are given below:

Personal Information

When you create an account or place an order, we collect:

Full Name Mobile Number Email Delivery Address Date of Birth (Optional) Gender (Optional)
If you enter your name, phone number, email or address in an order form but do not complete the order, we save those details so our team can contact you and help you finish it. We never sell this information.
Payment Information

For payment processing we collect:

We do not collect or store card numbers. Payments are made by Cash on Delivery, bKash or Nagad, and we never see your wallet PIN.
bKash/Nagad Number Transaction ID Payment Amount Payment Status
Order Information
Order History Product List Delivery Status Product Reviews Return Requests
Usage Data

Automatically collected information:

Device Information IP Address Browser Type Session Time Click Patterns Approximate Location

3. How We Use Your Information

Data Usage

We use your information for the following purposes:

Order Processing

To complete your orders and ensure delivery

Details

Account Management

To create and manage your account

Details

Customer Support

To resolve your issues and provide assistance

Details

Marketing (With Consent)

To send offers and newsletters with your consent

Details

Service Improvement

To improve our services and website

Details

Legal Obligations

To fulfill legal requirements

Details

4. Data Sharing

Third Parties
Our Commitment: We never sell your personal information.

Information may only be shared in the following cases and for the following purposes:

5. Data Security

Security Measures

We use industry-standard security measures to protect your information:

SSL/TLS Encryption

All data transfer secured with 128-bit SSL encryption

Active

Password Hashing

Passwords securely stored using the bcrypt algorithm

Active

Two-Factor Verification

OTP-based two-factor security system

Available

Access Control

Only authorized staff can access your data

Active

Regular Backups

Automatic daily data backup on secure servers

Daily

24/7 Monitoring

Continuous security monitoring and threat detection

Active

6. Cookie Policy

Cookie Management

We use the following types of cookies:

7. Your Rights

User Rights

You have the following rights regarding your data:

1
Right to Access

You can view the information we hold about you at any time.

2
Right to Rectification

You can request us to correct inaccurate information.

3
Right to Erasure

You can request permanent deletion of your data.

4
Right to Portability

You can download or transfer your data elsewhere.

5
Right to Opt-Out

You can opt out of marketing communications at any time.

6
Right to Complain

You can file a complaint in case of a data protection breach.

Contact us to exercise these rights:

8. Children's Privacy

Child Safety
Age Limit: Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from anyone under 18.

If you believe we have collected information from someone under 18, please contact us immediately.

9. Third-Party Links

External Connections

Our website may contain links to third-party websites. We are not responsible for the privacy policies of these websites.

bKashPayment Partner
NagadPayment Partner
SteadfastDelivery Partner
Google AnalyticsAnalytics Service

10. Policy Changes

Update History

We may update this Privacy Policy at any time. For significant changes, we will notify you via email or through the website.

v3.0June 2026
Latest Update (Current)

Updated cookie policy, added new payment partners, added user rights section.

CookiesPaymentRights
v2.0January 2025
Major Update

Added data security section, updated third-party sharing policy.

v1.0June 2023
Initial Version

BDzoon's first Privacy Policy published.

11. Contact Us

Support

For any questions or concerns regarding privacy, please contact us:

Send a Quick Question

Cookie Preferences

Choose which types of cookies to allow:

Consent Form

Details

Purpose

Data Sharing

Security

Your Rights

Change Log

Terms

Terms of Use

  • Contact us within 24 hours to cancel an order
  • Product returns must be notified within 7 days
  • Products must be unused and in original packaging
  • BDzoon is not responsible for delivery to an incorrect address
  • Order processing will not begin without confirmed payment
  • BDzoon may change these terms at any time
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